Please read these terms. They are the agreement between you and Konn3kt. Two parts deserve special attention: Section 12 contains an arbitration agreement and class action waiver that affect how disputes between us are resolved, and you have the right to opt out of arbitration within 30 days of first accepting these terms. The plain-language summaries in each section are here to help, but the full text is what governs.
Konn3kt ("Konn3kt", "we", "us") makes a suite of music and creative apps for macOS, an account and subscription system, and The Signal community, together with our website at konn3kted.com (together, the "Service"). By creating an account, clicking a button that says you agree, or purchasing a subscription, you agree to these Terms of Service and you acknowledge our Privacy Policy. If you do not agree, do not use the Service.
You must be at least 13 years old to use Konn3kt. If you are under 18, you may use Konn3kt only with the permission of a parent or legal guardian who agrees to these terms on your behalf. By creating an account you confirm that you meet the age requirement and, if you are 13 to 17, that a parent or legal guardian has reviewed these terms and given you that permission. If we learn that a user is under 13, we will terminate the account and delete the personal information we collected from it, as described in the Privacy Policy. We may suspend an account while we verify age if we receive a credible report that a user is under 13.
You need an account to use most of the Service. Keep your email address accurate and your password private. You are responsible for activity that happens under your account. Tell us right away if you believe your account has been accessed without your permission.
We grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to install and use the Konn3kt apps for your own creative work, conditioned on your compliance with these terms and, for paid features, on an active subscription. We and our licensors own the software, the interfaces, the code, the sample packs and presets we ship, the Konn3kt name and marks, and the documentation. You agree not to copy, resell, rent, or redistribute the apps, not to reverse engineer or modify them except where the law gives you that right regardless of this sentence, and not to circumvent subscription gating, export gating, or any security or content-safety measure. You also represent that you are not located in a country subject to comprehensive U.S. sanctions and are not on any U.S. government denied-party list, and you agree to comply with applicable export-control and sanctions laws in using the apps.
You own the music and other creative work you make with Konn3kt. Beats, songs, recordings, mixes, and projects you create belong to you, and we claim no ownership of them. Your projects are saved locally on your Mac and are not uploaded to us unless you deliberately post audio to The Signal (see Section 8). Where you do upload content, we take only the limited license described in Section 8, and nothing more.
Konn3kt ships with sounds we own or license: loops, samples, songs, presets, and instrument content. You may use bundled sounds royalty-free inside your own original musical works, including works you release commercially, while and after you hold the subscription that gave you access to them. Finished works you made and exported during a paid term stay licensed after your subscription ends. What you may not do is redistribute bundled sounds on their own: no reselling them, no repackaging them into sample packs or preset libraries, and no sharing them in any standalone form. A work consisting entirely or almost entirely of a bundled sound, unchanged or only trivially changed, is standalone redistribution, not an original work. No attribution is required for permitted uses. If we learn that a bundled sound has a rights problem, we may remove it from the library and will make reasonable efforts to notify affected users; works you finished in good faith before removal remain licensed by us to the extent of the rights we actually hold, but we cannot grant rights we turn out not to have, and we may ask you to stop using a specific sound in new works after notice.
6.1 Paid plans. Konn3kt offers paid subscription plans, currently single-app, Pro, Studio, and an annual plan. The price, billing period, and features of each plan are shown to you before you buy. When you buy a subscription, you are entering a paid agreement with Konn3kt. We may change the plans we offer, but any change to your price follows the notice rules in Section 6.6.
6.2 How payment works. Today, upgrades are activated with license keys and the apps do not process card payments. If we add card billing, payments will be processed by a third-party payment processor, you will authorize the recurring charges at checkout, and the processor's own terms and privacy policy will also apply to the payment itself. We will not store your full card number on our own servers.
6.3 Automatic renewal. If your plan renews automatically, it renews at the end of each billing period, monthly for monthly plans and yearly for the annual plan, unless you cancel before the renewal date, and your payment method is charged the then-current price for the next period. You will be asked for your affirmative consent to automatic renewal at the point of purchase, before any charge, and we will keep a record of that consent. After you purchase, we will send you an acknowledgment you can keep that states the plan terms, the renewal terms, our cancellation policy, and how to cancel.
6.4 How to cancel. You can cancel at any time. If you signed up online for a plan that renews automatically, you can cancel it online, from your account, without having to call, email, or talk to anyone. Cancellation stops the next renewal charge. You keep access to your paid features until the end of the period you already paid for, and then your subscription ends. We do not delete your account when your subscription ends, and we will confirm your cancellation in writing. Cancelling online is a single step once you are signed in; any offer we show you on the way out can be skipped and is never a condition of cancelling.
6.5 Renewal reminders. We will send you a renewal reminder whenever the law requires one: for any plan with a term of one year or longer, before it automatically renews, and for shorter plans, before any renewal that extends your subscription beyond each twelve-month period where the law of the place you live requires notice — in each case within the window required by law, so you have a chance to cancel first.
6.6 Price changes. You keep the price you agreed to until you cancel or we give you clear advance notice of a change, with instructions on how to cancel if you do not want to continue. You can decline any price increase by cancelling before it takes effect. If the law of the place you live requires more before we charge a higher price — for example, your renewed affirmative consent, or the right to cancel within a set number of days after the increase takes effect and receive a pro-rata refund — we will follow that law.
6.7 Refunds. We handle refund requests case by case. If you believe you are entitled to a refund, contact us at the address in Section 17 and tell us why. Except where a refund is granted under this process or required by applicable law, subscription fees are non-refundable, and cancelling does not refund the current billing period. Nothing in this section limits any refund or cancellation right you have under the consumer-protection laws of the place you live.
6.8 Taxes and failed payments. Prices may not include applicable taxes, which may be added where required. If a renewal charge fails, we may retry it and may suspend or downgrade paid features until payment succeeds; if we cannot collect, the subscription may be cancelled.
New accounts get a free trial of the full suite, currently seven days. The trial is real: every app is usable. One limit applies, and we state it here and at sign-up: trial accounts cannot export finished audio or download paid content. Saving work locally inside the apps still works, and free community assets in the marketplace stay downloadable for everyone; exporting your work and downloading paid content require a paid plan. If a trial ever requires a payment method that will be charged when the trial ends, we will tell you the exact price and date before you start, and how to cancel before you are charged. Today the trial simply ends, and nothing is charged.
8.1 Your posts. When you post to The Signal, you give us a limited, non-exclusive license to host, store, process, transcode, create waveform images, previews, and technically modified versions (for example compressed or loudness-normalized streams), display, and stream that content, solely to operate the Service, to keep backups, to review content for safety and rights enforcement, and to share it as you direct — including the right to sublicense those rights to the hosting, storage, and content-delivery providers we use to run the Service, solely for that purpose. Posts are displayed with your display name, and you agree that this technical processing may alter the audio; to the extent permitted by your local law, you agree not to assert attribution- or integrity-based claims against that processing or against sharing you direct. This license ends when you delete the content or your account, except for backup copies kept for a limited time and content others have already re-shared within the Service. We do not take ownership of your posts and we do not use them for advertising or to train AI models.
8.2 Your promises about what you upload. You promise that you own, or have the rights and licenses to, everything you upload, including any samples, stems, loops, vocals, and covers inside your audio. Do not upload material you do not have rights to, rights-managed commercial music, plugin binaries, cracked software, presets that embed samples you do not have rights to, or sample libraries you are not licensed to share. One caution, because the law here is genuinely unsettled: do not assume short samples are automatically legal to use; courts disagree, and clearing your samples is your responsibility.
8.3 Moderation. We may remove content, restrict features, or suspend or terminate accounts that break these terms, infringe others' rights, or harm the community. Community writes are rate-limited, and reports are reviewed. If we obtain actual knowledge of apparent child sexual abuse material or child exploitation, we report it to the National Center for Missing & Exploited Children as federal law requires, preserve the material and associated account information for the period the law specifies, and terminate the accounts involved.
8.4 Child safety. The Signal has zero tolerance for child sexual abuse material and child exploitation. If you are a California resident and you are a minor depicted in material posted to The Signal (or the parent, guardian, or representative of one), you can report that material through the in-app report tool or by emailing the address in Section 17 with enough information for us to locate it. We will confirm receipt in writing within 36 hours, send you a written status update at least every 7 days, and make a final determination within 30 days (extendable to 60 days for circumstances beyond our reasonable control, with written notice within 48 hours). Where we have a reasonable basis to believe reported material is child sexual abuse material hosted on The Signal, we will permanently block it and make reasonable efforts to remove and block other instances of the same material.
We respect copyright and expect the community to do the same.
Do not use the Service to break the law, infringe others' rights, harass or threaten people, distribute malware, probe or attack our systems, scrape or bulk-download content, share your account to bypass per-account limits, or misrepresent who you are to other members. We may suspend or terminate accounts that do.
11.1 As is. The Service is provided "as is" and "as available", with all faults. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not promise the Service will be uninterrupted, error-free, or that any particular feature will always exist. Nothing in this section takes away warranties or guarantees that the law does not allow us to disclaim.
11.2 Limitation of liability. To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or lost recordings, and our total liability for all claims relating to the Service is limited to the amount you paid us in the 12 months before the claim arose. Nothing in these terms limits any liability that cannot be limited under applicable law, including liability for fraud, willful injury, or violation of law, and nothing limits rights you have as a consumer that cannot be waived.
11.3 Indemnity. If someone brings a claim against us because of content you uploaded or because you broke these terms, you agree to defend and indemnify us against that claim, including reasonable attorneys' fees.
Summary: talk to us first; most disputes then go to individual arbitration instead of court; small claims stay available to both of us; you can opt out of arbitration entirely within 30 days.
12.1 Talk to us first. Before starting arbitration or a lawsuit, send a written notice of the dispute to the address in Section 17 with your name, account email, a description of the problem and any relevant transactions, and what you want. We will do the same if we have a dispute with you. Both sides then have 30 days to try in good faith to resolve it informally. The arbitration or court deadlines that would apply are paused during this window.
12.2 Agreement to arbitrate. Except as provided in Sections 12.4 and 12.5, you and Konn3kt agree that any dispute arising out of or relating to these terms, the Service, subscriptions and billing, privacy disclosures, user content, account suspension, or our communications with each other will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules and, where applicable, its Mass Arbitration Supplementary Rules, each as in effect when the arbitration is filed. The Federal Arbitration Act governs this agreement to arbitrate. The arbitrator may award the same individual remedies a court could award.
12.3 Who decides what. The arbitrator has exclusive authority to decide whether a dispute belongs in arbitration, including questions about the scope, enforceability, and validity of this arbitration agreement, except that only a court may decide (a) whether an agreement to arbitrate was formed, (b) the enforceability of the class waiver in Section 12.6, (c) the public-injunction carve-out in Section 12.5, and (d) the mass-filing procedures in Section 12.7.
12.4 Small claims and limited court carve-outs. Either of us may bring an individual claim in small claims court instead of arbitrating. Konn3kt may also seek relief in court for infringement of our intellectual property, abuse of our systems, unauthorized access, or circumvention of billing or content-safety measures; these carve-outs exist because those harms are time-sensitive and can require immediate injunctive relief that arbitration is poorly suited to provide.
12.5 Public injunctive relief. If you seek public injunctive relief under California law that the law says cannot be waived or arbitrated, that request stays in court, and any remaining individual claims proceed in arbitration.
12.6 Class action waiver. To the fullest extent permitted by law, disputes will be arbitrated only on an individual basis. Neither of us may participate in a class, collective, consolidated, or representative action against the other, and the arbitrator may award relief only to the individual claimant. If a court finally decides that a particular claim can only proceed on a class basis, that claim goes to court, and all remaining claims stay in individual arbitration.
12.7 Many similar cases. If 25 or more similar arbitration demands are filed by the same or coordinated counsel, the demands will be resolved in batches under the AAA's mass-arbitration procedures: bellwether cases proceed first, their outcomes inform settlement discussions only and bind no one else, deadlines for queued claims are paused while they wait, and every claimant keeps the right to an individual arbitration of their own claim.
12.8 Fees. Arbitration fees are allocated under the AAA's consumer rules, which cap what a consumer pays. We will pay our share of provider fees when due.
12.9 Severability. If any part of this Section 12 is found unenforceable, that part is severed and the rest still applies, except as Section 12.6 says for claims that must proceed classwide.
12.10 Your right to opt out. You may opt out of this arbitration agreement and the class waiver entirely by emailing the address in Section 17 within 30 days of the date you first accept these terms, with your name and account email and a statement that you opt out of arbitration. Opting out does not affect any other part of these terms and does not change your service in any way.
You can stop using Konn3kt at any time, and you can delete your account as described in the Privacy Policy. We may suspend or terminate your account if you materially break these terms; where the breach is fixable we will tell you what is wrong first. Nothing in this section limits removal of content or termination of repeat infringers under Section 9, or account action under Sections 8.3 and 8.4. If your account ends, Sections 4 and 5 keep working the way they say: your music remains yours, and finished works exported during a paid term remain licensed.
These terms carry a version number and effective date. If we make a material change, we will notify you by email or in the app in advance, and we will ask you to accept the new version; we will not spring material changes on you through silence, and changes do not apply retroactively. Old versions are archived and available on request.
These terms are governed by the laws of the State of California, except that the Federal Arbitration Act governs Section 12. Claims that do not belong in arbitration will be brought in the state or federal courts located in California, and both of us consent to their jurisdiction. If you live somewhere whose consumer-protection law gives you rights this section cannot take away, you keep those rights.
These terms plus the Privacy Policy are the whole agreement between you and Konn3kt about the Service. If a court finds part of these terms unenforceable, the rest still stands. You may not assign your account or these terms; we may assign them as part of a merger, acquisition, or sale of the Service, and will notify you if that happens. By using the Service you consent to receive account communications from us electronically. Our failure to enforce a provision is not a waiver of it. If any other rules or terms we publish for part of the Service address where or how disputes are resolved, Section 12 of these terms controls unless that document expressly overrides Section 12 by name.
Konn3kt is operated by Apppiggy LLC, Sacramento, California. Mailing address for legal notices: Apppiggy LLC, 2108 N St, Ste N, Sacramento, CA 95816.
Questions, dispute notices, arbitration opt-outs, refund requests: legal@apppiggy.com
DMCA notices and counter-notices go to our designated agent: dmca@apppiggy.com